Privacy Policy

At Shobay, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.

  • Technical Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.

  • Order & Account Information: Products purchased, order history, and account preferences.

  • Communication Data: Emails, support messages, and feedback.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer service and respond to inquiries.

  • Improve our website, products, and services.

  • Send updates, promotions, and marketing content (you can opt out anytime).

  • Detect and prevent fraud or security breaches.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers (e.g., payment processors, shipping partners) to complete your transactions.

  • Legal Authorities when required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some features of our site may not function properly.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration.

6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Opt out of marketing communications.

To exercise any of these rights, please contact us at [your email address].

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.