Shipping Rates & Policies

At Shobay, we aim to deliver your orders promptly, securely, and at affordable rates. Please review our shipping policies below for complete transparency and ease of understanding.

 

Shipping Rates

Our shipping rates are calculated based on the delivery location, order weight, and selected shipping method. Estimated shipping fees will be displayed at checkout before you complete your order.

  • Standard Shipping (3–7 business days)

  • Express Shipping (1–3 business days)

  • International Shipping: Calculated at checkout based on destination and package size/weight.

 

Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

 

Delivery Estimates

Estimated delivery times are provided during checkout and may vary depending on your location and shipping method selected. Please note that unforeseen delays with carriers are outside our control.

 

Shipping Restrictions

We currently ship to most locations domestically and internationally. However, certain products may be restricted in some countries due to customs regulations.

 

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, and taxes once the shipment reaches your country. These charges are the buyer’s responsibility.

 

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [your email address] within 7 days of delivery so we can assist you promptly.

 

Need Help?

If you have any questions regarding your order or our shipping policy, feel free to contact our support team at [your email address].